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Terms of Service

Privacy Policy
Effective Date: 12.11.2023

Introduction
Welcome to Go Smart, a platform designed to connect students and teachers for educational services. At Go Smart, we are committed to protecting your privacy and ensuring a safe and secure experience. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you access our services via our website, Android, or iOS applications.

1. Information We Collect
1.1 Information You Provide Directly:

  • Account Information: When you register as a teacher or student, we collect your name, email address, phone number, and password.
  • Teacher Information: Teachers may provide additional details such as qualifications, uploaded materials, pricing, and availability.
  • Student Information: Students may provide preferences for lessons and feedback on services.

1.2 Automatically Collected Information:

  • Device Information: We collect details about the device you use, such as the IP address, device type, operating system, and browser type.
  • Usage Data: We collect information about how you interact with our platform, such as the pages you visit, features you use, and time spent on our platform.
  • Location Information: With your consent, we may collect location data to improve service delivery.

1.3 Payment Information:
Payment transactions are handled by third-party payment gateways. We do not store payment card details but may receive confirmation of payment status.

2. How We Use Your Information

  • Provide, operate, and improve our platform.
  • Facilitate communication between teachers and students.
  • Process payments and manage transactions.
  • Ensure compliance with applicable laws and policies.
  • Send updates, promotional content, and notifications.

3. Sharing Your Information

  • With Your Consent: When you explicitly agree to share your information.
  • With Service Providers: We share information with third-party providers to process payments, host data, or provide analytics.
  • For Legal Reasons: To comply with legal obligations, protect rights, and ensure safety.

4. Data Retention
We retain your data as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data by contacting us at support@gosmart-kw.com

5. Your Rights

  • Access and Correction: Request access to and correction of your data.
  • Data Portability: Request a copy of your data in a portable format.
  • Withdrawal of Consent: Withdraw consent where processing is based on consent.
  • Deletion: Request deletion of your data, subject to legal obligations.

6. Security Measures
We employ industry-standard measures to protect your data. However, no online platform is 100% secure, and we encourage you to use strong passwords and maintain caution.

7. Third-Party Services
Our platform may contain links to third-party services. We are not responsible for the privacy practices of these services. Please review their policies before engaging with them.

8. Children's Privacy
Our platform is intended for users aged 18 and above. If we learn that we have collected data from a child under 18 without parental consent, we will take steps to delete such information.

9. Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us
If you have questions or concerns about this Privacy Policy, contact us:

11. Compliance with iOS and Android Requirements

  • Permissions: We collect location data, access device storage, and use device identifiers to provide services. These permissions are optional and can be managed in your device settings.
  • Data Processing: Data is processed securely and in compliance with all applicable data protection laws, including GDPR.
  • Account Management: Users can manage their accounts, delete data, and withdraw consent directly via the app.

By using Go Smart, you agree to this Privacy Policy. Thank you for trusting us to be part of your educational journey.